Privacy

Privacy notice

This notice explains how SPARK IT SUPPORT LTD handles personal information when you browse this website or contact us about software, app, platform, or integration work.

Who we are

SPARK IT SUPPORT LTD is the controller of personal information handled through this website for the purposes described in this notice.

Registered office: 20-22 Wenlock Road, London, N1 7GU.

Telephone: 01902 471 501.

Website contact route: Contact page.

What we collect

Basic technical information needed to deliver the website, such as browser requests and limited server or hosting logs.
Information you choose to provide when you contact us, such as your name, email address, company name, project type, and message.
Spam-prevention and verification data where Google reCAPTCHA is used on the contact page.

How we use personal information

Responding to enquiries To review project requests, reply to you, and discuss possible services, scope, delivery options, or commercial next steps.

Operating and protecting the website To keep the site available, secure, and resistant to misuse, including bot and spam prevention.

Business administration To keep basic records of enquiries, manage communications, and protect legal rights where necessary.

Lawful bases

Legitimate interests: operating the website, handling genuine business enquiries, and securing the site against misuse.
Steps before entering a contract: where you ask us to discuss a proposed project or service engagement.
Legal obligation: where we need to keep records or disclose information to comply with law.
Consent: where consent is required for a specific activity, such as any non-essential cookies if they are introduced later.

Sharing and suppliers

We may share information with service providers who help us operate the website or review enquiries, but only where this is appropriate for the purposes above.

Website hosting and technical suppliers.
Google, where reCAPTCHA is used to protect the contact form from abuse.
Professional advisers or authorities where disclosure is required to protect legal rights or comply with law.

Retention

We keep personal information only for as long as reasonably necessary for the purpose it was collected, including responding to enquiries, managing potential engagements, maintaining records, and meeting legal obligations.

Enquiry records are typically reviewed periodically and deleted when no longer needed.

Your rights

Under UK data protection law, you may have rights including access, correction, erasure, restriction, objection, and data portability, depending on the circumstances.

You may also have the right to complain to the Information Commissioner's Office if you are unhappy with how your information is handled.

ICO: ico.org.uk.

Important current-site note

Based on the current website setup as at 31 July 2026, the contact form uses Google reCAPTCHA and browser-side validation, but it does not yet submit enquiry data to a live website backend. If form handling, analytics, newsletters, or other tracking are added later, this notice should be reviewed and updated.